Next up for Morgan Stanley’s tech rollout: New advisor dashboard

Morgan Stanley rolled out a new dashboard for its 15,000-plus advisors, the latest in a series of technology investments that the brokerage has made.

Processing Content

The dashboard, dubbed WealthDesk, is intended to make it easier for advisors to manage client relationships. It will also better integrate the digital tools that Morgan Stanley has introduced in recent years, including BlackRock’s Aladdin.

The firm is billing it as a “huge step” for its advisors, who gained access to it this week.

WealthDesk brings together more than 10 applications, such as the firm’s goals planning system and Next Best Action, a client communication tool that uses predictive analytics. The dashboard was developed in-house and replaces several other platforms that advisors previously relied on.

Morgan Stanley agreed to sell a business that administers its alternative investment feeder funds to iCapital, a financial-technology firm run by a former Goldman Sachs banker.
Morgan Stanley signage is displayed on the exterior of the company's headquarters in New York, U.S., on Tuesday, July 12, 2016. Morgan Stanley is scheduled to release earnings figures on July 20. Photographer: Eric Thayer/Bloomberg
Eric Thayer/Bloomberg

Morgan Stanley has typically chosen to work with a third party on digital products that executives view as unique or easily commoditized. But when it comes to core client experiences, the wirehouse says it prefers to build technology in-house.

The second-largest asset custodian tilts its policies toward larger firms as commission-free trading continues to eat into its business safeguarding client assets.

8h ago
6 Min Read
fidelity-investments-window-bloomberg

Advisory practice sellers frequently wish they had taken more time for important strategic tasks before the deal, David Grau of Succession Resource Group says. He provided a list explaining why the timeline will take longer than many sellers may think.

9h ago
5 Min Read
Seller client assets in industry M&A deals, 2024-2026

Mike DePrisco is president and CEO of the Institute of Management Accountants. Since joining the IMA in April 2023, DePrisco has led the development and implementation of a new vision and strategy designed to broaden the organization's relevance and reach, enhance member experiences, and strengthen IMA's role as a catalyst for professional growth and leadership. Prior to the IMA, DePrisco spent a decade at the Project Management Institute where he served as chief operating officer and interim president and CEO. DePrisco serves on the AAA Foundation Board and is co-chair of the Future Accountant Stakeholder Organization. He is also a member of the CEO Update executive roundtable program, advocating for the future of accounting and management professions. His leadership has been recognized through inclusion on Accounting Today's Top 100 Most Influential People in Accounting and NJBIZ's Power 50 in Accounting lists.

October 1
deprisco-mike-ima.jpg

Morgan Stanley’s fintech investments are intended to produce greater efficiency, attract new assets and bolster the bottom line, executives say. It’s also a theme that firm leaders have emphasized during earnings calls with analysts.

Indeed, Morgan Stanley’s efforts often go beyond writing new software. The company is revamping office space to make it more tech-friendly, emphasizing its digital prowess with external recruiters and putting a digital spin on its advisor training program. And in perhaps the clearest sign to brokers about the company’s commitment to technology, the brokerage put incentives to adopt new tools in its 2019 compensation plan for advisors.

Of course, Morgan Stanley isn’t alone in pushing the digital frontier. A number of firms are doubling down on fintech in order to bolster and expand their businesses. For example, UBS is working with Broadridge Financial to revamp its platform and with SigFig on its robo advisor. AssetMark, a turnkey asset management provider, recently added a new wealth management and planning platform to its network of advisors. Startups such as d1g1t, a wealth management tech provider, are also attracting new funding; d1g1t recently raised $6.8 million.

--With additional reporting from Sean Allocca.


For reprint and licensing requests for this article, click here.
Technology Investment technology Fintech Morgan Stanley Morgan Stanley Wealth Management
MORE FROM FINANCIAL PLANNING
Load More