This blogger can sit still and talk about almost any subject. There is just one topic that usually sets off a dash for the exit—feelings. Oh, the thought of being reeled in is enough to call it quits.

Getting people to talk about what matters to them seems to be working for Shamrock Asset Management, though. The business development officer there has a talent for empathy that has helped the firm grow its business, and established a model of behavior that the firm looks for in other new hires.

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