Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Regulation and compliance

$72M Commonwealth judgment hammers home firms' disclosure duties

The case is the latest to emphasize advisors' obligations to let investors know when they receive money for recommending certain mutual fund products.

By Dan Shaw
Reporter

April 2
Professional development

Merrill trailblazer Curtis Brown shares lessons on life and leadership

The 30-year industry veteran and coach to financial advisors and executives provides the story of his life in "Confessions of a Wall Street Warrior."

By Tobias Salinger
Chief Correspondent

April 2
Professional development

7 insider RIA M&A trends, from mini-mega to equity-culture revolution

A report by Advisor Growth Strategies delves into key concepts the dealmaking advisory firm says the industry doesn't discuss enough.

By Tobias Salinger
Chief Correspondent

March 27
Wealth management

Polyamory and planning: How to serve nonmonogamous clients

Crafting financial plans can be challenging when your client has more than one life partner. Here's how advisors can best serve people in throuples, polycules and other types of relationships.

By Ingrid Case

March 27
Wealth Think Women athletes can help wealth management jump succession hurdles

Recruiting female athletic talent can help secure the short- and long-term health of wealth management, writes a Morgan Stanley executive who is a former equestrian.

March 25

Lisa Cregan

Morgan Stanley Wealth Management
Industry News

U.S. Bank tops Edward Jones, Vanguard and UBS on J.D. Power's client survey; Equitable, TIAA and LPL get lowest scores

The surprise new winner of a closely tracked customer report card surged to the top spot from No. 14 in a year of positive marks reflecting rising stock values.

By Tobias Salinger
Chief Correspondent

March 21
Wealth Think Setting the stage: Help clients script their retirement 'second act'

For many facing the post-career phase of their lives, retirement is less about finance and more about the need for continued meaning and purpose.

March 21

Kimberly Foss

Mercer Advisors

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.