Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Fintech

Registrations open for second Future Proof Festival: Wealthtech Weekly

Plus, celebrating Black tech titans and a fresh fintech idea attracts $3.1 million in seed funding

By Justin L. Mack
Former Wealthtech Reporter

January 18
Retirement

The death question: How to talk to clients about their life expectancy

Even broaching the subject improves a client's ability to plan more realistically for longevity risk, research shows.

By Nathan Place
National Reporter

January 18
Wealth management

Old National unveils next step in its wealth strategy

The Evansville, Indiana, company introduced a boutique-style wealth management business called 1834, which caters to high-net-worth clients.

By Allissa Kline
Reporter

January 18
Regulation and compliance

Want 'a great deal' with regulators? As Deloitte shows, it's all in the cooperation

Deloitte Financial Corporate's settlement over recordkeeping allegations probably would have been bitter had the company not cooperated.

By Dan Shaw
Reporter

January 17
Workforce management

UBS boss says bank is 'bucking the trend' as rivals fire bankers

UBS Group doesn't plan to make the large-scale job cuts seen at global peers as the business of making investments for wealthy clients continues to see robust growth, Chief Executive Ralph Hamers said.

January 17
Crime and misconduct

How to protect your clients from scams and fraud

Investment scams are as old as investments themselves, and it doesn't get any easier to avoid falling prey to them. But advisors can help.

By Courtney Hoff Dockerty
Writer, Growth Content

January 16
Regulation and compliance

5 ways for wealth management firms to keep compliant in 2023

The new year brings new regulations and the end of grace periods from federal and self regulators.

By Dan Shaw
Reporter

January 13

Resources

The latest Financial Planning research and discussion:

Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.