Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Client acquisition

Taking client acquisition digital

Ensure you have the right digital tools and approach for a successful client acquisition strategy. Here are four ways to stay engaged with prospects.

April 1
Practice structure

Why a business plan is vital

What can advisors do to fuel practice growth in 2019? For many, the answer is build an annual business plan. See what a proven process should involve.

April 1
RIAs

The great compensation shift: From solo stars to team players

Why RIAs are focusing on firm success rather than individual performance.

By Charles Paikert
Senior Editor

April 1
RIAs

The Final Four financial tips that college basketball's biggest stars will need

An NBA veteran opens a nonprofit RIA to help young athletes manage their sudden wealth.

By Charles Paikert
Senior Editor

March 31
Wealth Think When a client announced her terminal cancer diagnosis

Dave Grant thought he’d seen it all as an advisor. Then an investment review meeting turned deadly serious.

March 30

Dave Grant

Retirement Matters
C-suite

With lawyer as interim CEO, Wells Fargo looks to mend fences with regulators

The bank's decision to select its general counsel as successor to Tim Sloan, albeit on a temporary basis, focused attention on its frayed relationships with the Federal Reserve and the OCC.

By Kevin Wack
Banking Editor

March 29
Corporate governance

Sloan should not be the last Wells Fargo executive to leave: Waters

The chairwoman of the House Financial Services Committee said Tim Sloan's resignation as CEO was "long overdue" but that other executives and directors should be removed as well.

By Neil Haggerty
Reporter

March 29

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.