Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Client retention

Here's why advisors form teams. Should you?

Advisory groups with over $500 million in client assets dominate the industry. Still, many choose to go it alone.

By Jessica Mathews
Associate Editor

March 29
Corporate governance

Three questions after Wells Fargo CEO's abrupt exit

Tim Sloan couldn't hang on any longer. Here are insights about why he left now, what role policymakers played in the decision and will continue to have in the company's future, and who in the world would want to lead Wells Fargo.

By John Heltman, Neil Haggerty, Kevin Wack, Joe Adler, Alan Kline and Dean Anason

March 28
Succession planning

Wells Fargo CEO Sloan steps down

The embattled executive says the nation’s fourth-largest bank “will benefit from a new CEO and fresh perspectives."

By John Heltman
Washington Bureau Chief

March 28
Lawsuits

Morgan claims $280M advisors violated non-solicit. Judge doesn’t buy it

The advisors joined a former colleague at Steward Partners, an independent firm affiliated with Raymond James.

By Andrew Welsch
Former Managing Editor

March 28
RIAs

‘Where have you been all day?’ Why advisors may be taking unusually long lunches

About 63% of industry professionals say they’re interested in working for a new firm.

By Charles Paikert
Senior Editor

March 27
Invest Insights

How much do RIAs really need to pay for tech? Q&A with In|Vest speaker Aaron Schaben of Carson Group

Investing in technology is an ongoing expense.

By Jessica Mathews
Associate Editor

March 27
Disruptors

Apple’s new credit card keeps advisors guessing

The question may not be if tech giants will become a force in wealth management — but what can possibly stop them?

By Sean Allocca and Daniel Kuhn

March 27

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.