Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Fintech

People, pets, pay: Secrets of the Best Fintechs to Work For

Nap pods and beanbag chairs are nice, but what employees really care about are personal respect and generous compensation. Oh, and it helps to be dog-friendly.

By Penny Crosman
Executive Editor, Technology at Arizent

February 24
Recruiting

LPL grabs $250M team from Advisor Group amid competitive recruiting fight

The No. 1 IBD is pitching advisors on the merits of its offerings — but rivals have also added major teams from its ranks.

By Tobias Salinger
Chief Correspondent

February 22
RIAs

Behind Mather Group’s expansion strategy

The firm adds a second $1B RIA - and its family office.

By Jessica Mathews
Associate Editor

February 21
Portfolio diversity

Investment lessons from Yale — without the tuition

A portfolio that minimizes the frequency and magnitude of losses, while maintaining an equity-like overall return, may be worth emulating.

By Craig L. Israelsen
Executive-in-Residence

February 21
Credit unions

How a new RIA will bring fee business to credit unions

Co-founder Keith Weber says the firm will help community-minded institutions stay true to their mission while boosting profitability.

By Lee Conrad
Former senior editor

February 20
Independent BDs

Robert Moore to leave Cetera in surprise exit due to health reasons

The CEO said his decision to resign followed a physician’s recommendation in connection with an undisclosed medical problem.

By Tobias Salinger
Chief Correspondent

February 19
M&A

Mercer lands $350M Arbor Asset acquisition

The private-equity backed aggregator bulks up to 39 offices with its second acquisition of the year.

By Ann Marsh

February 19

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.