Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

RIAs

Can Cambridge lure RIAs into reverse breakaways?

The No. 7 IBD expects such moves by advisors to increase in coming years, so it's ramping up offerings aimed at fee-only services.

By Tobias Salinger
Chief Correspondent

October 12
Growth strategies

Kitces: The future looks bleak for midsize RIAs

As mega firms scale up and niche advisors specialize further, profits for a vast swath of the advisory market are getting squeezed.

By Michael Kitces
Head of Planning Strategy

October 12
RIAs

Tru Independence nabs $200M team, eighth addition this year

The former J.P. Morgan Securities team includes an industry veteran with 33 years experience.

By Kerri Anne Renzulli
Contributing writer

October 12
Customer experience

Wells Fargo, BofA most vulnerable to customer defection, survey finds

Bank of America customers are frustrated over fees and customer service while Wells Fargo customers are alarmed about the bank's recent scandals.

By Kevin Wack
Banking Editor

October 11
Independent BDs

Advisor Group to add hundreds more advisors in third major deal of year

Allianz became the second multinational insurance firm to step away from the IBD space this year under a plan to shutter Questar Capital.

By Tobias Salinger
Chief Correspondent

October 11
Wealth Think Are your investment, sales and marketing teams aligned for growth?

It is not uncommon for asset managers to view these three functions as separate and distinct units with entirely different missions and goals.

October 11

Dan Sondhelm

Sondhelm Partners
Wealth Think 6 ways to help clients access cash after natural disasters

What are the best strategies for clients looking to tap assets while minimizing penalties?

October 11

Loreen Gilbert

WealthWise Financial Services

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.