Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Wealth Think 4 ways RIAs can avoid common tech stack traps

AI-powered wealthtech tools can backfire unless they're easy to use, jibe with advisor workflows and produce results, argues LPL Financial's chief product officer.

August 27

Gary Carrai

LPL Financial
Professional development

Considering an OSJ? The key factors for financial advisors

The question has turned into something of a paradox because of the related, but different, rise of RIAs and how that has affected independent brokerages.

By Tobias Salinger
Chief Correspondent

August 26
Technology

AI-powered simulation sandboxes could offer advisors a 'crystal ball'

At Financial Planning's recent AI Virtual Summit, Sameer Munshi of EY Consulting discussed how advisors could use the burgeoning technology to safely test client messaging and more.

By Rob Burgess
Former reporter

August 25
Regulation and compliance

Firms push back on deferred comp claims with double-dipping defense

Recruiters say firms routinely cover advisors' lost deferred compensation in offer packages. Those deals are complicating efforts by advisors who contend they're still owed backpay.

By Dan Shaw
Reporter

August 21
Wealth Think How strategic eating habits grow advisory firms' bottom lines

Deploying mindful nutrition habits throughout the workday staves off advisor stress while sharpening analytical thinking and client communication skills.

August 21

Pragya Thakur
Growth strategies

A summer event strategy can win clients while competitors are 'OOO'

A range of perks and parties could help advisors forge deeper relationships and generate valuable leads, often without breaking the bank in the process.

By Tobias Salinger
Chief Correspondent

August 20
Branch network

Truist to open 100 branches, hire more financial advisors

The Charlotte, North Carolina-based bank, which is focusing its growth push in the Southeast, is also planning to renovate 300 existing offices as part of an effort to attract more mass-affluent customers.

By Allissa Kline
Reporter

August 20

Resources

The latest Financial Planning research and discussion:

On-Demand Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.