Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Technology

How to build an AI tech stack that works for advisors and clients

Plus, how can a firm integrate and use AI tools compliantly? Experts discussed that and more at Financial Planning's recent Virtual Summit.

By Rob Burgess
Former reporter

August 19
Wealth Think 10 blunders advisors make with newly widowed clients

Today's bereaved women clients expect respect, empathy and real connection from wealth managers as the great wealth transfer unfolds.

August 19

Connie Hougland

WidowRISE
Technology

How advisors could use agentic AI to deepen client engagement

Experts say that letting agentic AI complete rote tasks will leave advisors more time to connect with the clients they serve.

By Rob Burgess
Former reporter

August 14
Professional development

When should a new RIA start hiring support staff? It's complicated.

Financial advisors can multiply their reach, the value of their business and their client services by tapping new employees. Finding the right fit is a careful dance.

By Tobias Salinger
Chief Correspondent

August 14
Technology

What's my pay again? LPL using AI to answer advisors' questions

Advisor pay policies are often notoriously complicated affairs. LPL is seeking to simplify it all with a new AI offering that promises to bring "clarity and intelligence to every payout."

By Dan Shaw
Reporter

August 14
Wealth Think Unwinding dated portfolios without tax hits or client tears

Transitioning emotionally invested clients out of concentrated stock positions and legacy funds takes time, tact and a tax-savvy mindset.

August 13

Alex Laipple

Ethic
Litigation

Morgan Stanley wins, JPMorgan loses latest advisor back pay disputes

The win for Morgan Stanley comes after a recent string of victories against brokers who left for rival firms. But as the outcome in the JPMorgan case shows, firms don't always prevail.

By Dan Shaw
Reporter

August 12

Resources

The latest Financial Planning research and discussion:

Other The advisor's ultimate toolkit to planning success

Grow your business with strategies to serve more clients, strengthen relationships, and deliver standout experiences.

Partner Insights from eMoney Advisor
Other The advisor's complete client experience playbook

Discover practical ways to streamline workflows, improve meetings, and deliver better client experiences

Partner Insights from eMoney Advisor
Beyond asset management: Cultivating a comprehensive and personalized planning approach

During this timely and thoughtful podcast, we speak with Stephen Rhodes CFP, MaED and CEO and Founder of Signify Wealth located in St. Louis, Missouri

Partner insights from Bill.com

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.