Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Practice management

Advisor Kept in the Dark on Client's 'On the Record' Complaints

FINRA wont release details of an interview with a client who filed a complaint against an advisor who claimed the concerns were vague, according to attorney Alan Foxman.

By Alan J. Foxman
Managing Director

January 25
Client communications

Bond With Influencers to Boost Referrals

Clever ways to build relationships with professionals in other industries can give your practice a boost.

By Miriam Rozen
staff reporter

January 24
Referrals

Pick a Strong Niche, and the Referrals Will Pour in

A few clients in the right profession can lead to a whole book of clients who do the same thing.

By Dave Lindorff
Contributing Writer

January 22
Client acquisition

Make 'Em Laugh: Tapping Your Personal Skills to Generate Referrals

When advisors plan unique events to gather clients and their friends, referrals follow.

By Miriam Rozen
staff reporter

January 22
Fiduciary standard

Fiduciary Standards: The Way It Shouldn't Be

An imaginary look at how one very prosperous firm might approach a new set of standards.

By Bob Veres
Columnist

January 21
Social media

Digital First: How Blogs and Emails Net You Clients

These are savvy ways for advisors to keep in touch with clients and reach out to prospects.

By Bruce W. Fraser
Financial Writer

January 21
Fiduciary Rule

Fiduciary Rule Being Rushed to White House, Report Says

The Obama administration wants to ensure its plans can withstand congressional opposition before the president leaves office, experts say.

By Ann Marsh

January 20

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.