Client relations

The banker involved in a case going before the justices is accused of misrepresenting the financial condition of a client.

When his sons were diagnosed, this financial advisor had to learn to focus on what he could control. Now he uses those lessons in his business.

In the past, if someone didn’t understand you, they’d think you were smart. Now, they’re likely to just find someone else.

Be careful when giving gifts over $100 in value.

In today’s world, you can count on clients and prospects to question your motives, challenge your facts and respond emotionally, not rationally.

Brand recognition provides an edge in digital wealth management, but offers little protection when tech issues strike.

With an elderly client suffering from Alzheimer’s, the family turns to the advisor for help in making tough decisions.

If you do not fully understand the regulations, you’re not alone.

Distributors may be demanding more support in the areas of investor education, risk management and governance.

Some were unable to access the firm’s website while the S&P 500 experienced its worst decline in nine months.

From working with children to spreading financial literacy, here’s how advisors are donating their time and money this holiday season.

A detailed proposal can turn prospects into clients, but only if advisors can gather the right data.

Technology is providing opportunity for advisors willing to think outside the box.

Studies have shown an I.Q. can drop 10 to 12 points while attending to electronic messages, an expert says.

From barbecue sauce to jumping out of planes, planners share their strategies of bonding with investors.

You’ll probably find administrators blocking the backdoor Roth IRA strategy more than anyone else, says Kimberly Foss, planner, author and Financial Planning contributor. That’s when you’ll have to adopt the role of educator, she says.

The SSA may tell your clients they can’t use this filing strategy. But author and consultant Brian Doherty says the agency is wrong.

Advisors can prune their practices to focus on the most profitable individuals — but it takes more than just time.

An alphabet soup of confusing terminology is hindering clients and advisors from identifying portfolio opportunities.