DWS, the German asset manager taken public by Deutsche Bank in March, is wrestling with withdrawals, though its executives say the worst is behind them.
Investors pulled $8 billion in the fourth quarter of 2018, taking total redemptions last year to more than $25.2 billion. To make matters worse, the volatility that roiled markets in the final months of 2018 saw assets under management fall to the lowest in at least two years. DWS shares fell by the most in nearly seven weeks, before rebounding after management sought to reassure investors.
Most of the outflows in 2018 were due to “one-off effects,” Chief Financial Officer Claire Peel said in a telephone interview. More than $22.9 billion of outflows can be attributed to U.S. tax reform and the loss of two large institutional mandates that “won’t be repeated,” she said.

Holding on to customers’ funds is a top priority for CEO Asoka Woehrmann, who replaced Nicolas Moreau in October. As pressure rises on the fees that money managers charge clients rises, the amount of assets they control is increasingly important to the profitability of those firms. In an interview with Bloomberg News last week, Woehrmann said he was confident that the firm would see better flows than the market average in 2019.
Shares of DWS fell as much as 3.7%, the most since Dec. 17, before rising 2.2% to $27.
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Last year proved a difficult time for DWS and its peers. BlackRock reported outflows from institutional clients and saw assets under management fall 5% in the final three months of last year compared with the same period a year earlier.
“I think Q4 put everyone on watch” Peel said. The volatility in markets “makes investors a little bit more negative and cautious,” she said.
There were some bright spots in the results. Net inflows into passive products, an increasingly popular investment choice for clients, were $9.2 billion in 2018. The company also managed to reduce its costs by $10.3 million compared to the previous quarter.
Nearly all of the outflows came from mutual funds and ETFs that posted losses.
The outflows were largely from lower margin products, and inflows to higher margin funds in recent months have offset the slight miss in assets under management, a Morgan Stanley analyst wrote in a note.
Deutsche Bank still owns about 78% of DWS after the IPO. The German bank on Friday said that revenue contracted for an eighth straight quarter in the final months of last year, complicating CEO Christian Sewing’s plan to turn around the lender through cost cutting.
“DWS is adapting to the market conditions by further accelerating cost reductions,” Deutsche Bank CFO James von Moltke said on a call with analysts on Friday.