Bank channel

The Office of the Comptroller Currency ordered JPMorgan Chase to refund fees to certain retirement account customers whom it steered into its own mutual funds. The move reflected regulators' broader concerns about conflicts of interest in its giant asset management business.

Is bank management on the same page as you? And what can you do to help keep your book of business strong?

Timothy Throckmorton will oversee and help grow the personal trust and estate administration business.

While most see HSBC’s decision to change advisor compensation to salary and bonus as risky, some see merit in the move.

Regulators are paying increasing attention to cyberthreats facing financial institutions, but many bankers are only just beginning to notice.

Those popular annuities and their guarantees became too expensive for the so-called manufacturers to offer. Some got out of the game and those that remain have cut back on features. What can an advisor do?

What can a credit union advisor do when dealing with mass-market clients? Kevin McDermott convinced his boss to hire more staff-and then had to justify the expense.

The Atlanta company plans to put financial counselors in its branches as part of a pilot program with Operation HOPE, a nonprofit that works to provide financial literacy training to low-income families.

Financial advisors working in banks and credit unions are likely to be paid on the basis of their production over the past six or 12 months, marking a dramatic shift in how advisors are compensated, according to data from Kehrer Saltzman & Associates.

The San Francisco-based regional bank extended portfolio management and asset allocation services to clients with $50,000 in investable assets.

I realize now why I like community banks. I liked them when I covered them as part of two previous jobs, and I like them now that they represent a large portion of our readership here.

The cultural divide between investment advisors and bankers has always been a deep one. Does it all boil down to jealousy? Here's how some are bridging the gap.

When Wolters Kluwer asked bankers recently which regulatory concerns keep them up at night, 46% said "regulatory reform" — referring to new rules stemming from the Dodd-Frank Act and the Consumer Financial Protection Bureau.

Bank of America is offering software to help small business clients manage their cash.

An Australian bank anticipates that IBM's Jeopardy-winning computer will help financial advisors provide quick yet valuable advice and some U.S. banks are ready to follow suit.

The new offerings bring the total number of Merrill Edge Select Portfolios to 12—the original 10 are primarily focused on total return.

Seeking a better way to share documents with wealthy clients, Exemplar Financial Network chose a Dropbox-like service with client-side encryption.

Citi's social media guru Frank Eliason offers insights into how to pick social media partners, while consultants and lawyers share what's needed in any vendor relationship.

A final handshake on Morgan Stanley’s acquisition of Smith Barney will tie up some lingering loose ends, including a smoother clearing process for client assets, for one of the largest wealth management industry deals in the past decade.

The addition of three sales directors in Miami, West Palm Beach and San Francisco are part of the wealth manager’s long-term campaign to boost its sales force by 50% by 2014.