Bank channel

Debra Ann Paton worked in the brokerage unit of First Tennessee Bank in Johnson City, Tenn. She was expelled for allegedly filing phony expense reports.

Institutions with $5 billion to $50 billion in assets have gained a bigger slice of the industry's assets since 2010 by focusing on specialized lending and redefining their markets.

A call to improve customers' digital-banking experience was the top theme during SourceMedia's Digital Banking Summit. Banks should imitate the Apples and Googles of the world, not each other, experts said.

Eric Goodbar joined BNY Mellon Wealth Management as a managing director and will be responsible for ultrahigh-net-worth families throughout the Western region.

Pershing will give advisors digital tools; Capitol One gets in the game with a hybrid robo plan.

Children still like paper statements, but Mom and Dad's reliance on plastic has meant less loose change ending up in the piggy bank. Mobile banking is hot, but peer-to-peer payments are off to a bit of a slow start.

The community bank says that LPL's compliance resources and technology were major factors in its decision.

Webster Private Bank hires regional executive to expand the private banking team in the Boston area.

TPMs have made technology a key priority as they look to help banks and credit unions—and their advisors—connect with clients who rarely visit local branches.

The TPM has hired two executives to oversee the recruitment of new banks and credit unions to its platform.

The San Diego-based credit union picked CUSO as its third-party broker dealer after a nine-year hiatus with a rival TPM firm.

John Lang and Michael Taylor of Morgan Stanley left their firm to launch a new ultrahigh-net-worth wealth management unit at BankPlus.

Banks that don’t offer a compelling mobile experience run the risk of losing customers to a crop of mobile-first startups offering low fees, broad ATM networks and a wide array of advanced features.

The South Carolina bank has been shedding assets in recent months after suffering millions of dollars in losses in recent years. The bank ousted its management team last year due to poor financial performance and conflicts with investors.

Aside from shoestring budgets, the biggest problem for many community banks is that their marketing programs have gone stale, experts say. For too many, marketing remains bounded by three time-worn pillars: advertising, direct mail and public relations.

TPM execs are eager to land business from banks and credit unions that still own their broker-dealer. Though few remain, the revenue potential for TPM firms is huge.

Potential clients won't know how good you are unless you can articulate your value and show them how you’ll fix their problems.

The industry believes that adding lending and other services to an advisor's offerings will improve client service and boost the bottom line.

Alejandro Ariel Torres allegedly cheated a customer out of nearly $60,000 in a start-up scheme that purportedly made the client a 50/50 partner. Torres was ordered to make the customer whole.

Kirsten Flynn Hawkins stole roughly $500,000 from a longtime customer over 33 months, starting shortly after he suffered a debilitating stroke in July 2011.