Client acquisition

Charles Schwab and other firms have swooped in to absorb the thematic investing company’s remains, even as the reasons for its demise are murky.

Brokers and fund managers are turning to innovation to remain competitive and capture new customers.

The firm may have crammed five years worth of user adoption into a single month.

Large wealth managers have shifted their tech focus dramatically to keep up with client expectations and industry disruption, Capco Partner Bryant Fuller says in an episode of Financial Planning’s Invest Podcast.

AUM is down 7% for the wirehouse, which now has 20,000 financial advisors and associated staff working remotely.

The biggest challenge for serving ultrahigh-net-worth clients in the future will be grasping and attending to their specific needs, consultant Jamie McLaughlin says in an episode of Financial Planning’s Invest Podcast.

The boost in accounts has helped compensate for withdrawals by investors who need cash.

Many advisors are seeing a surge in inbound calls, while carefully crafting messages to attract still more.

Too many advisors push clients “to do things, rather than listening and empathizing and inspiring them,” says the founder of the Kinder Institute for Life Planning.

Many advisors aspire to serve the coveted group without really understanding their needs, wealth management marketing entrepreneur April Rudin says in an episode of Financial Planning’s Invest Podcast.