Client retention

A multi-step strategy is vital for winning, servicing and retaining business, John J. Bowen Jr. says.

Six planning tips to improve employee compensation meetings and ease the pain of the annual ritual.

Millennials want mobile-first digital advice, and will invest millions on such platforms.

Clients in their 30s offer long-term value and are cheap to acquire. But they can be time consuming, interacting almost 15 times a year on average with their advisors.

Here are six ways to cultivate a relationship with your client that lasts from Financial Planning columnist John J. Bowen Jr.

Banks need to re-assign some of their wealth management clients, says Arthur Osman, executive VP, institution services at LPL. This can lower costs, help develop new talent and with the right touch, clients won’t feel disconnected from the bank, he says.

The most difficult challenge for a new firm? For some, it’s not location or even hiring.

Ensuring that a client's windfall today lasts longer than just tomorrow takes more than financial acumen, experts say.

Let technology help your practice increase customer retention and find better prospects.

Our exclusive interactive infographic reveals some interesting trends on the top 10 new firms and their locations.

From fees to geography, here are some of the best ways to attract and keep high-net-worth investors.

A primer on characteristics that enable advisors to build a successful practice that entails very little marketing.

Dan Rothenberg of UBS says it's given his team an "easier hurdle to be beat rather than a benchmark."

It may be time to update your salary strategy to encourage better performance and attract promising job candidates.

"You know the industry that we're in, it's very much word-of-mouth," says Morgan Stanley's Fulvio Urbinati.

Merrill Lynch's Dane Runia says he avoids outsourcing too much.

You set out to be an advisor, not an administrator, so you are not alone if you are struggling to get your team to deliver outstanding results. Here are three steps to build a better team.

Recognize that you can't do it all by yourself, says Morgan Stanley's Mihir Patel.

"At least 50% of our assets are three generations or more," explains Bob White of HighTower.

Two factors drove Morgan Stanley's Nick Kavallieratos to the top of On Wall Street's 40 Under 40 list earlier this this year.