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Ray Polakovic is a consultant with Focal Pointe Group.

The company’s behavioral science unit discovered website-related elements encourage employees to save more.

John DiLullo is the chief executive officer at Lastline.

David Mahdi is a senior research director in IT Leaders Systems, Security and Risk at Gartner, focusing on identity and access management, authentication, and data security. His area of expertise includes public-key infrastructure (PKI), certificate management, enterprise, customer and citizen authentication, IAM, blockchain, IoT and data security.

While some firms have been successful at leveraging technology to scale sales and marketing processes, others have failed.

John Toepfer is CEO of investment management industry software provider Synthesis.

Mona Malone is chief human resources officer and head of people and culture for BMO Financial Group. She is accountable for the people and culture agenda at BMO, which includes human resources, corporate communications, community giving, the office of the Chief Executive Officer, BMO Quebec and the bank’s corporate university, BMO IFL.

Malone has held roles in human resources and in the business for over 20 years at BMO. She was a retail banking sales leader at BMO in the GTA and VP product and marketing officer at ePost (a joint venture between Canada post and BMO). In addition, she has held a range of senior HR roles such as CHRO of Canada’s Personal and Commercial Banking group and chief learning and talent officer.

Malone lives in Toronto with her husband and three children. She is a recipient of the Queen’s Diamond Jubilee Medal in recognition of her community service with youth development organizations.

Malone holds an Honours Business Administration degree from Ivey Business School at University of Western Ontario. She is an advisory council member for the Ian O. Ihnatowycz Institute for Leadership at the Ivey Business School, and a member of the Branksome Hall board of governors and the Long Run Initiative board of governors.

Caroline Seymour is vice president of product marketing at Zerto.

Financial firms are grappling with what — and how — to tell consumers about the use of their private information.

Wealth Enhancement Group has also grown organically by more than $1 billion each of the past two years.