Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Regulation and compliance

Morgan Stanley fines employees over messaging breaches

The Wall Street firm is among the big-name companies that are in hot water with te

By Tom Metcalf and Joyce Koh

January 27
Artificial intelligence

How advisors are leveraging AI for an unfair advantage

FP Alpha CEO Andrew Altfest and T3 Founder Joel Bruckenstein explain how AI is being leveraged by tech-savvy advisors, and where it may go next.

By Justin L. Mack
Former Wealthtech Reporter

January 26
Retirement

Work is the new retirement, even for the rich

A Nationwide survey suggests that a hefty chunk of America plans on working longer.

By Lynnley Browning
Managing Editor

January 25
Fintech

Majority of firms consider digital transformation their top strategic priority

A new report from Broadridge Financial Solutions also indicates enthusiasm for AI is high, but buy-in on the metaverse remains low.

By Justin L. Mack
Former Wealthtech Reporter

January 25
Professional development

Misleading disclosures linger as advisors try to rebuild reputations with expungement

Even if advisors get a disclosure removed from their records, the damage done online can be difficult to manage.

By Dan Shaw
Reporter

January 25
Investment strategies

Financial advisor Melissa Joy on firm's expansion and bond opportunities

At Future Proof, the founder of Pearl Planning cited fixed-income experts whose panel discussions identified value to unlock amid tumbling returns.

By Tobias Salinger
Chief Correspondent

January 25
Retirement

Two out of three Americans couldn't cover a $400 emergency, study says

The number of households that can't afford even a small emergency rose steeply in 2022, according to new research.

January 25

Resources

The latest Financial Planning research and discussion:

Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.