Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Career moves

On eve of World Cup, PE-backed firm hires ex-U.S. Soccer chief to boost athlete and entertainer business

Will Wilson brings significant experience to Galway Holdings, including being a former NFL agent and executive familiar with the financial side of sports.

By Tobias Salinger
Chief Correspondent

November 18
Recruiting

The compensation that financial advisors are demanding right now

Reports and recruiters say that smaller firms, more flexibility and greater diversity are increasingly popular with industry job seekers

By Ingrid Case

November 17
Wealth Think An expert in sales interviewed 3 advisors — here's the one he chose

Leave the pitch deck at the office and treat the prospect like they're already a client, counsels the director of a global sales training company.

November 16

Mike Shultz
Fintech

Advisors say lousy tech is costing them clients and prospects

While the right tech can give financial advisors an edge, a study finds that the wrong systems may send clients and cash running in the other direction.

By Justin L. Mack
Former Wealthtech Reporter

November 15
Regulation and compliance

SEC levies record $6.5 billion in fines in 2022

Agency's critics say many companies still see their settlements as a cost of doing business.

By Dan Shaw
Reporter

November 15
Industry News

CI Financial to split U.S., Canada units with debt concerns rising

CI Financial Corp. outlined a plan to reduce debt and separate its US and Canadian businesses as the fund manager tries to rebuild investor confidence in its growth strategy.

November 10
Crypto Explainers

How to talk with a client when crypto tanks

Cryptocurrency has proven to be a volatile investment. Learn how to manage client expectations. Part 5 of series.

November 7

Resources

The latest Financial Planning research and discussion:

Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.