Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Fintech

Advisors say lousy tech is costing them clients and prospects

While the right tech can give financial advisors an edge, a study finds that the wrong systems may send clients and cash running in the other direction.

By Justin L. Mack
Former Wealthtech Reporter

November 15
Regulation and compliance

SEC levies record $6.5 billion in fines in 2022

Agency's critics say many companies still see their settlements as a cost of doing business.

By Dan Shaw
Reporter

November 15
Industry News

CI Financial to split U.S., Canada units with debt concerns rising

CI Financial Corp. outlined a plan to reduce debt and separate its US and Canadian businesses as the fund manager tries to rebuild investor confidence in its growth strategy.

November 10
Crypto Explainers

How to talk with a client when crypto tanks

Cryptocurrency has proven to be a volatile investment. Learn how to manage client expectations. Part 5 of series.

November 7
Retirement

Ask an advisor: Should I cash out my 401(k) to provide for my autistic son?

An anxious father with a disabled child considers the unthinkable: Withdrawing his entire retirement plan.

By Nathan Place
National Reporter

November 4
Fintech

TIFIN launches new AI-powered tool focused on client personalization

Plus, an investment platform from Private Advisor Group and outsourced chief investment officer tech for RIAs of all sizes.

By Justin L. Mack
Former Wealthtech Reporter

November 3
Regulation and compliance

In scramble to comply with SEC marketing rule, advisors wrestle with ambiguities

Taking effect on Nov. 4, new advertising standards will allow client testimonials and bring together prohibitions on false and misleading language.

By Dan Shaw
Reporter

November 1

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.