Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Marketing

How an RIA’s marketing fuels inclusion, growth and branding

Financial advisors and other experts share their best tips for confronting a challenge faced by every practice in the industry.

By Tobias Salinger
Chief Correspondent

July 25
Fintech

Schwab Advisor Services upgrade aims to simplify onboarding multiple clients

Plus, CFOs are feeling the pressure to automate and iCapital goes international.

By Justin L. Mack
Former Wealthtech Reporter

July 14
Economic news

As raging inflation strains relationships, here's how advisors can coach worried clients

Discussing the impact of rising consumer prices with friends and family can help alleviate financial stress.

July 14
Wealth Think From one CEO to another: Post-COVID rules on a new playing field

At our firm, we’ve accepted that the way people work and the environments in which they work have changed for the long haul, and we have taken a hybrid approach to returning to the office.

July 13

Charles Reiling

CoastalOne
Tax

IRS fingerprinting delays could lead to data exposure

The service’s recent policies expedited the hiring of new employees, but prolonged delays in eligibility verification could increase the risk of exposure of taxpayer data, according to a new report.

By Michael Cohn
Editor-in-chief, AccountingToday.com

July 11
Industry News

UBS weighs elevating Iqbal Khan to sole wealth management head

The move could set him up as an eventual successor to CEO Ralph Hamers.

July 10
Social media

Meeting younger investors where they are: Why gamification and TikTok are part of the strategy

While some social media and game-like aspects of trading have negative connotations, they can be responsible tools for attracting the trillions millennials and Gen Z-ers are inheriting.

By Brian Wallheimer
Editor-in-chief

July 5

Resources

The latest Financial Planning research and discussion:

Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.