Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Recruiting

Advisor Group shakes up its recruiting with hiring of ex-RBC executive

Kristin Kimmell brings decades of experience and notable success as the replacement to the former head recruiter promoted only last year.

By Tobias Salinger
Chief Correspondent

July 14
Business development

SEI reorganizes its Independent Advisor Solutions team to better serve financial advisors

The reorganization includes the addition of five managers to focus on business goals and client engagement.

By Jessica Lerner
Senior reporter and buy-side specialist

July 14
Bank channel

$825M credit union wealth program jumps to Ameriprise before CUNA’s move to LPL

Banks and other institutions are driving significant recruiting moves while aiming to convince more members and clients to sign up for financial advice.

By Tobias Salinger
Chief Correspondent

July 13
M&A

Captrust acquires $2B RIA in firm’s 50th deal since 2006

Strategic buyers and consolidators like Captrust are driving a record pace in overall transactions and those involving sellers with at least $1 billion in AUM.

By Tobias Salinger
Chief Correspondent

July 12
Cetera Financial Group

Cetera’s new hire will be head of business consulting

Michele Dillon, a 30-year veteran of wealth management, started in April

By Jessica Lerner
Senior reporter and buy-side specialist

July 12
Recruiting

Commonwealth, Edward Jones get top grades from advisors

In J.D. Power’s annual survey, independent and employee reps gave wealth managers a higher satisfaction index than last year.

By Tobias Salinger
Chief Correspondent

July 12
Fintech

Harness Wealth isn’t your typical advisor matchmaking service

The company received $15 million to build out a platform connecting clients to financial planning, investment management and tax professionals.

By Jessica Lerner
Senior reporter and buy-side specialist

July 6

Resources

The latest Financial Planning research and discussion:

Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.