Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Compliance

Broker count declines as the number of RIAs grows, FINRA's yearly tally shows

The regulator’s annual industry snapshot and financial report offer a nuanced picture of wealth management’s most significant dividing line.

By Tobias Salinger
Chief Correspondent

July 6
M&A

As mega-deals proliferate, Focus and CI Financial buy billion-dollar RIAs

The two announcements hours apart came after at least 33 firms with $1 billion or more in client assets changed hands in the first quarter.

By Tobias Salinger
Chief Correspondent

July 1
Bank channel

Banking clients want advice — even though they say they don’t

U.S. retail customers who said their primary bank met their needs for guidance gave it much higher grades, according to J.D. Power’s annual survey.

By Tobias Salinger
Chief Correspondent

July 1
Wealth Think We learned to connect with clients virtually during the pandemic — and we plan to keep it up

"A shifting of priorities on the part of our clients, coupled with a creative and proactive approach by our team, resulted in even stronger client relationships," writes advisor Eden Lopez.

June 29

Eden Lopez

RBC Wealth Management US
Career moves

Commonwealth, AllianceBernstein, LPL, Stifel: Who's moving and what's happening this week

Here's what you missed in wealth management.

By Editorial Staff

June 26
Bitcoin

How advisors are moving to protect clients from crypto crashes

After China’s crackdown on Bitcoin, some investors are worried. Advisors have ways to ease their concerns.

By Lily Wolfson
Summer Reporting Associate

June 24
Recruiting

$1.3B ex-wirehouse team launches independent practice with LPL’s Strategic Wealth Services

The multigenerational practice decided it was time to make the move.

By Lily Wolfson
Summer Reporting Associate

June 21

Resources

The latest Financial Planning research and discussion:

Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.