Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Millennials

Millennials more open to discussing finances than their parents

Even salaries, which are typically seen as private, were up for conversation among those in the cohort, a survey found.

April 7
ESG

RBC ups focus on ESG as women advisors, clients lead charge

More than half of the broker-dealer’s clients say they’re interested in increasing the share of socially-responsible investments in their current portfolio.

By Jessica Mathews
Associate Editor

April 7
Compliance

Ex-Cambridge rep barred for not discussing fellow broker’s barred father

The 37-year veteran advisor’s settlement with FINRA is the latest phase of a two-year saga involving a father-son team at an Indiana practice.

By Tobias Salinger
Chief Correspondent

April 6
Alternative investments

In the hunt for alternatives, have your clients considered sneakers?

Could high-fashion collectibles be an asset class that lets advisors connect with millennial clients? Sneaker enthusiast Andrew Shilling thinks it’s possible.

By Andrew Shilling
Manager, Editorial Operations

April 6
Wealth Think The referral is in the mail: An old-fashioned client-acquisition tactic that works

How Signature Wealth CEO Chip Munn says he got an eight times return on his marketing investment in four months (without paying for ads).

April 5

Chip Munn

Signature Wealth Group
Clearinghouses/custodians

Small custodians, big business

After the Schwab-TD merger, rival firms are re-thinking the settlement process, testing new pricing models, and improving advisor efficiency and service. Is David sprinting past Goliath?

By Jessica Mathews
Associate Editor

April 1
ETFs

History made as first mutual fund converts into an ETF

The changes mark a new phase in the tug-of-war between the structures.

March 30

Resources

The latest Financial Planning research and discussion:

Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.