Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Wealth Think Best practices for leveraging tech during the coronavirus era

Advisors who missed the “first-mover advantage” a decade ago could be in the catbird seat as all the rules change.

July 13

Fred Duden

Broadridge Financial Solutions
Wealth Think We expect clients to tell us everything. Let's do the same

Opening up about your personal circumstances forms a bond that can only benefit your planning practice.

July 7

Diane Manuel

Urban Wealth Management
Coronavirus

Exclusive survey Financial services industry struggles to emerge from lockdown

Almost half of employers are already opening up their offices again — but some challenges lie ahead.

By Michael Moeser
Senior Content Strategist

July 7
Independent BDs

IBD Elite 2020: With wealth management confronting change, what is an IBD?

Grappling with margin pressure, consolidation and fragmentation, the sector questions its identity.

By Tobias Salinger
Chief Correspondent

June 30
Independent BDs

11 advisors and execs answer: What is an IBD?

The basic yet revealing query shows why it’s not just about FINRA registration as a BD and 1099 contractor status for advisors.

By Tobias Salinger
Chief Correspondent

June 30
Independent BDs

IBD Elite 2020: Which independent broker-dealers produce the most revenue?

For the first time, the ranks of the top 25 firms according to their annual business include single entries for IBD networks.

By Tobias Salinger
Chief Correspondent

June 30
Recruiting

Biggest recruiting moves of the year: Are wirehouses losing their edge?

Billion-dollar teams are voting with their feet. Here’s where they are going.

By Andrew Welsch
Former Managing Editor

June 29

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.