Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

ESG

ESG funds are ready for your client’s retirement plan, study finds

In the first-quarter’s coronavirus-driven market decline, 94% of sustainable indexes outperformed, BlackRock research shows.

May 20
Going independent

Why now may be the time to go independent

“I’d say independence is resonating with advisors now more than ever,” says recruiter Jodie Papike.

By Ann Marsh

May 18
Coronavirus

Advisors find new routines, and coworkers, during coronavirus

How they’re hiring, striving and even thriving under new conditions.

By Andrew Welsch
Former Managing Editor

May 18
Paycheck Protection Program

SBA and Treasury roll out PPP loan forgiveness application

The U.S. Small Business Administration, in conjunction with the Treasury Department, released a loan forgiveness application for the SBA’s troubled Paycheck Protection Program, along with detailed instructions for the application.

By Michael Cohn
Editor-in-chief, AccountingToday.com

May 18
Coronavirus

Wealth managers ramp up tech spending amid coronavirus

New digital tools have boosted advisors' ability to reach more — but not all — clients.

By Jessica Mathews
Associate Editor

May 15
AT Think IRS limits loan forgiveness in Paycheck Protection Program

The Internal Revenue Service guidance caused some consternation among some small businesses and tax experts.

May 14

Tracey J. Niemotko

Marist College
M&A

Goldman Sachs to buy Folio, gaining greater access to RIA channel

Approximately 450 RIAs custody with Folio, which has $11 billion in assets.

By Jessica Mathews
Associate Editor

May 14

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.