Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Asset management

Vanguard Charitable tops $10B in donations since inception: News Scan

Roughly two-thirds of the $1.2 billion contributions to the firm in 2019 came from appreciated assets.

By Paola Peralta
Associate Editor

March 6
Tax planning

Tax case reveals possible intrafamily fraud

A watchful planner might have saved a matriarch’s IRA from being allegedly pillaged by her son.

By Ed Slott
Founder

March 6
Clearinghouses/custodians

Pershing adds 2 pricing models to custody platform — with caveats

The custodian is introducing a subscription fee and zero-commission model for advisors.

By Jessica Mathews
Associate Editor

March 5
CFP Board

CFP Board yanks fee info from website. A bow to reality or caving to big money?

“The only reason why I could see them doing that is shame,” one critic says of the move; the board calls it an important shift in the conversation about fiduciary care.

By Ann Marsh

March 5
Gender issues

Advisors' dilemma: Women less engaged, more negative toward financial planning

Almost 50% associate negative emotions with the practice. Here’s how planners can help.

By Charles Paikert
Senior Editor

March 5
Coronavirus

UBS restricts non-essential travel by employees due to virus

All travel requests need special approval and existing international travel plans would need re-approval, according to a company memo.

March 5
Wealth Think What I learned when I left wealth management

Finally, I was able to talk openly about how financial services can be more inclusive of women and people of color. But did I have to leave to do so?

March 4

Sonya Dreizler

Solutions With Sonya

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.