Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Asset management

BlackRock, Vanguard voting habits show why some fear their power

The biggest index fund companies follow the house view, which means at least 75% of their funds voted the same way, on environmental and social issues.

February 28
Clearinghouses/custodians

Firms custodying at E-Trade question fate under Morgan Stanley

The custodian’s Liberty platform and “intimate” service are now likely to rest in the hands of a wirehouse.

By Jessica Mathews
Associate Editor

February 27
Charles Schwab

How Schwab’s Tom Bradley plans to woo small RIAs, manage TD acquisition

Schwab’s new executive explains his split with TD Ameritrade and his commitment to his new employer’s 4,500 sub-$100 million advisors.

By Jessica Mathews
Associate Editor

February 26
Marketing

Kitces: How to lower your client acquisition costs

When financial advisors consider both the hard-dollar and time investments required to land quality leads, everyone benefits.

By Michael Kitces
Head of Planning Strategy

February 25
Wealth Think Coronavirus: What clients and advisors need to know

We can all play a part in preparing for this and future outbreaks.

February 25

Carolyn McClanahan

Life Planning Partners
Compliance

A common Form ADV mistake

For many, the document is a significant source of confusion. Fortunately, one of the most persistent errors is easily correctable.

By Kenneth Corbin
Contributing Writer

February 24
ESG

Voices: Does this investment make me look good?

Investment in socially beneficial activities can be worthwhile. But it ignores the question of who decides what is beneficial.

By Tyler Cowen
Columnist

February 24

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.