Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Wealth Think Will coronavirus have a material impact on client portfolios?

Other global health threats, such as SARS, did not have long-term impact on stocks. COVID-19 might be another matter.

February 13

Earl Carr

CJPA Global Advisors
Tax laws

How changes to RMDs can boost your client's income

The sweeping retirement legislation, called the Secure Act, is gaining plenty of headlines. One revision is being overlooked.

By Jeffrey Levine
Director of Advanced Planning

February 13
The key business pressure this Top 40 advisor is watching now

Morgan Stanley’s Mihir Patel discusses how he strives to stay competitive in an ever-changing business.

Sponsored by Investments and Wealth Institute
RIAs

How a $654M RIA’s succession plan morphed into a strategic M&A deal

Captrust wins a heated battle to expand its North Carolina footprint.

By Charles Paikert
Senior Editor

February 12
How this Top 40 advisor keeps a laser focus on growing his practice

Morgan Stanley advisor Seth Haye added several “substantial” new clients and credits these strategies to his team’s growth.

Sponsored by Investments and Wealth Institute
Mobile technology

In race for mobile dominance, UBS launches upgraded client app

Phone apps are being embraced by wealth managers as one of the quickest ways to communicate with end clients, leading to recent upgrades in look, feel and capability.

By Sean Allocca
Former Associate Editor

February 11
Independent BDs

MassMutual enterprises merge as insurer bolsters wealth management arm

Two other groups of MML Investors financial advisors have boarded what the expanded firm’s CEO calls a “big boat” under Coastal Wealth.

By Tobias Salinger
Chief Correspondent

February 11

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.