Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

The 2 ‘major threats’ this Top 40 Under 40 advisor is guarding against

Merrill Lynch’s Nicole Christians talks about the mindset shift her team underwent in 2019.

Sponsored by Investments and Wealth Institute
RIAs

A new, virtual RIA for ‘overlooked’ clients

Two prominent female advisors are joining forces to target first-generation wealth builders.

By Charles Paikert
Senior Editor

February 10
Going independent

Billion-dollar breakaway team found something better than going indie

A chance phone call and breakfast changed these advisors’ career trajectories.

By Andrew Welsch
Former Managing Editor

February 10
Clearinghouses/custodians

7 key takeaways for RIAs from Schwab’s annual business meeting

Direct indexing, heightened competition and advisor tech platforms were just some of the critical details executives discussed.

By Jessica Mathews
Associate Editor

February 7
Private equity

Etiquette, risk and record volume: Lessons from the Warburg-Kestra deal

A rare appearance by one of the investors reshaping the IBD sector drew questions from rivals — and insights into the firms’ approach.

By Tobias Salinger
Chief Correspondent

February 7
Wealth Think It’s time to change the retirement planning conversation

Why do advisors focus so heavily on planning for a lifestyle change that may never happen?

February 7

Carolyn McClanahan

Life Planning Partners
Asset management

Asset management’s 'fourth industrial revolution' is here

Whether it's AI managing regulations or next-gen tools acting as data scientists, managers say tech will change how they work.

By Rebecca Stropoli

February 7

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.