Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Clearinghouses/custodians

Coming this year: the new E-Trade?

The firm will move from a bank custodial platform to a brokerage platform in the second quarter — all while getting a radical face lift.

By Jessica Mathews
Associate Editor

January 30
Schwab-TD deal: No repapering for RIA clients; DOJ wants more info

TD Ameritrade’s Tom Nally revealed that and other key details as the two firms press ahead with a proposed acquisition.

Sponsored by TD Ameritrade National LINC
Wealth Think How to break through when marketing in a crowded field of funds

Building trust and credibility with financial advisors is key to stay competitive, as most work with 10 or more asset management firms.

January 28

Gavin John

StoneShot
Wealth Think NICSA kicks off 2020 with a fresh brand and new initiatives

President Jim Fitzpatrick plans to address changing approaches to distribution and data management, and place more focus on diversity and inclusion.

January 27

Jim Fitzpatrick

NICSA
Retirement income

The tough math of market losses

Stock plunges can hurt more than some clients may know, due to their asymmetrical relationship with gains.

By Craig L. Israelsen
Executive-in-Residence

January 25
Wealth Think Semiretired by 37: One RIA’s roadmap

For years, I helped clients make choices that improved their happiness and work-life balance. Why wasn't I doing the same for myself?

January 24

Dave Grant

Retirement Matters
Recruiting

Ex-college roommates join LPL with eye on building $1B practice

If these black financial advisors meet the goal, it will defy the industry's stark racial disparities: early career growth at that level just “doesn't happen in our demographic,” one partner says.

By Tobias Salinger
Chief Correspondent

January 23

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.