Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Succession planning

Jim Simons revamps Renaissance board in nod to new generation

The promotions positions Jim’s son Nathaniel Simons to assume his father’s role as chairman under a succession plan that began about a decade ago.

January 23
Wealth Think Does Schwab's growth threaten Vanguard's domination?

The custodian has made three big announcements. The connection between the three may not be obvious, but together, they indicate what I think could be a brilliant strategy.

January 22

Allan S. Roth

Wealth Logic
Wealth Think The passive vs. active debate asset managers should be having

To grow, firms need to be as engaged in the marketing and sales side of their business as they are in the investment side.

January 21

Dan Sondhelm

Sondhelm Partners
Earnings

Morgan Stanley on the hunt for 1 million new clients

The firm plans to entice new customers through its stock plan administration and financial wellness businesses.

By Andrew Welsch
Former Managing Editor

January 16
Earnings

Merrill loses advisors but brings in record clients

The firm added 40,000 new accounts last year and hit a record $3 trillion in client balances.

By Andrew Welsch
Former Managing Editor

January 15
Divorce

Divorcing clients? Here's how to split an IRA

This rise of the so-called grey divorce has created a number of uncommon and complex issues for retirement accounts.

By Jeffrey Levine
Director of Advanced Planning

January 14
Index funds

Breaking clients of their S&P 500 addiction

The tricky part is educating clients on how to recognize what constitutes underperformance and overperformance.

By Craig L. Israelsen
Executive-in-Residence

January 13

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.