Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Recruiting

Big loss for Morgan Stanley as $6B team goes indie

The 11-person team, which was assisted by Dynasty Financial Partners, was attracted by the raft of technology options in the independent space.

By Andrew Welsch and Charles Paikert

April 29
Social media

How using social media can boost advisors’ AUM

"High-achieving" advisors on social media can increase assets by 10%.

By Daniel Kuhn

April 25
Clearinghouses/custodians

Fewer advisors are going indie: TD Ameritrade CEO

The slowing is part of an overall industry slowdown that experts don’t think will last.

By Jessica Mathews
Associate Editor

April 24
Mobile technology

Why advisor tech had its iPhone moment: Q&A with Sunayna Tuteja of TD Ameritrade

Wealth management technology is starting to reach a certain maturation level, says the firm’s head of emerging technology.

By Sean Allocca
Former Associate Editor

April 24
Wealth Think The 15% rule for growing a firm

It's tricky but Savant's Brent Brodeski may have found the magic formula with a little help from Ford's Alan Mulally.

April 23

Brent Brodeski

Savant Capital Management
M&A

Will new Morgan Stanley deal boost client acquisition?

The company’s acquisition will allow it to target prospective clients who are still in the wealth creation phase of life, says CEO James Gorman.

By Andrew Welsch
Former Managing Editor

April 17
High net worth

Investing games and Star Wars: How to engage HNW kids

When it comes to building these relationships, it’s better to start early.

By Jessica Mathews and Graison Dangor

April 17

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.