Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Independent BDs

Upstart expanding IBD poaches fixed-income team from Raymond James

The team, which already has $3.5 billion in AUA, will service bond requests of any type from Arkadios Capital’s advisors.

By Tobias Salinger
Chief Correspondent

October 25
Recruiting

Hilliard Lyons cuts ribbon for new growth, sees results from new strategy

The firm has streamlined its leadership structure and overhauled its marketing strategy.

By Jessica Mathews
Associate Editor

October 25
Roth IRAs

Winning the IRA lottery

How advisors can help clients protect these funds when inherited. If they don't, a few small, early mistakes can cause a client to lose most of the proceeds.

By Ed Slott
Founder

October 24
High net worth

Millionaires need tax help — where are the advisors?

Clients are willing to pay more for tax advice, but they’re still not getting it.

By Amanda Schiavo
Associate Editor

October 24
Wealth Think How to hand over the keys to your kingdom

These three succession planning scenarios can make a tough decision easier.

October 24

Thomas Fink

Ameritas Life Insurance
Wealth Think Do it? Or delegate it? Here’s how to decide

Financial advisors can reduce distractions and increase their profits by outsourcing these functions.

October 24

John J. Bowen Jr.

CEG Worldwide
Wealth Think When should advisors be outspoken about their politics?

Gun safety proposals and the Affordable Care Act can be polarizing topics, but this advisor tweets about them anyway — to much success.

October 24

Carolyn McClanahan

Life Planning Partners

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.