Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Corporate governance

JPMorgan owns part of America’s largest gun-maker. Now what?

The firm’s asset management arm, along with Franklin Templeton, supplied Remington with a $100 million loan to carry it out of the Chapter 11 process.

May 25
Wirehouse advisors

$4.3M Morgan Stanley advisor prefers a 'horizontal working environment'

After weathering the industry’s upheaval in the financial crisis, Adam Merino now co-leads a team serving about 35 ultrahigh-net worth families.

By Kenneth Corbin
Contributing Writer

May 25
Wirehouse advisors

How a Merrill Lynch internship boosted this $4.3M advisor's career

Nicole Christians joined Merrill Lynch as an intern and never looked back.

By Kenneth Corbin
Contributing Writer

May 24
Wirehouse advisors

'What it takes to be in the game,' according to this $4.3M UBS advisor

Keith Apton got his first taste for finance while still in college.

By Amanda Schiavo
Associate Editor

May 23
Wealth Think 10 tactless things I tell clients

"I'm not right for you," along with other surprising things I tell clients.

May 23

Allan S. Roth

Wealth Logic
Compliance

The No. 1 way to avoid client complaints

A pen and paper or more advanced methods of documentation can save financial advisors from a variety of troubles.

By Tobias Salinger
Chief Correspondent

May 22
Wealth Think Is flight to independence the reason wirehouses are leaving protocol?

The trickle of brokers leaving wirehouses for greater independence is quietly becoming a flood.

May 22

Bob Veres

Financial Planning

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.