Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Broker Protocol

3 Broker Protocol changes to watch

The 2004 industrywide accord is rocked by changes its founders did not foresee.

By Andrew Welsch
Former Managing Editor

May 8
Wealth Think Veres: Where will advisors be in 11 years and beyond?

The CFP Board’s new code of ethics should be celebrated for embracing the fiduciary concept — will the standards be strengthened even more in the future?

May 8

Bob Veres

Financial Planning
Crime and misconduct

Fidelity is said to have fired 200 for abusing company benefits

Many of the employees who were dismissed worked in the firm’s brokerage unit, according to the allegations.

May 8
Practice management

Hire new advisors before you can afford them. Crazy or brilliant?

Finding the talent for your practice might require you to step outside your comfort zone.

By Andrew Welsch
Former Managing Editor

May 8
Wealth Think How to perfect your elevator pitch

When a prospective client asks, "So, what do you do?" you have 30 seconds to make a great impression. Here's how to respond.

May 7

John J. Bowen Jr.

CEG Worldwide
Recruiting

Wells Fargo loses manager who oversaw 8 offices to Steward Partners

Christopher Davis oversaw more than 190 brokers operating from eight offices while at Wells Fargo, according to his new employer.

By Amanda Schiavo
Associate Editor

May 7
Purchasing power

12 cities where homebuyers get the most bang for their buck

In these markets, where the median sales price is under $200,000, affordable homes are within reach.

By Elina Tarkazikis
Reporter

May 7

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.