Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

RIAs

NAPFA to grant free memberships to new fee-only CFPs

"I still feel like NAPFA is one of the best kept secrets in the planning world and we want to change that," NAPFA CEO Geoffrey Brown says.

By Ann Marsh

April 20
RIAs

No succession plan? Why smaller firms are at risk

Developing a team is crucial for RIA owners thinking about winding things down.

By Charles Paikert
Senior Editor

April 19
Independent BDs

Capital One advisors to go indie with Advisor Group firm after M&A deal

The bank’s latest retreat from wealth management will move 51 advisors to the independent space under Woodbury Financial.

By Tobias Salinger
Chief Correspondent

April 19
Wealth Think Is writing a book worth the effort?

Books can be great marketing tools, but also time consuming.

April 19

Erik Strid

Concentus Wealth Advisors
RIAs

How HighTower 2.0 is wielding its new war chest

The RIA grabs an UHNW firm with trust services in a lucrative market while also targeting midsized firms.

By Charles Paikert
Senior Editor

April 18
Career moves

Raymond James COO to step aside after 40-year career

Dennis Zank will continue to be affiliated with Raymond James as a financial advisor.

By Sean Allocca
Former Associate Editor

April 18
Fiduciary standard

Meltdown at FPA New York roils chapters around the country

"Vitriol" and "vileness" lead FPA national to take unprecedented "nuclear option" against New York chapter

By Ann Marsh

April 18

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.