Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Wealth Think When your vendor is hacked, doing nothing won't cut it

The NSA, Equifax and the SEC were all breached. Financial advisors of all sizes are fair game, too, says Wes Stillman.

November 10

Wes Stillman

RightSize Solutions
Recruiting

Royal Alliance adds $1.1B National Planning OSJ in fiduciary-focused move

Advisor Group BDs have poached at least four NPH practices after LPL acquired the network’s assets.

By Tobias Salinger
Chief Correspondent

November 9
Recruiting

Will LPL’s RIA changes help or hurt its recruiting?

The firm aims to maximize its value to advisors, but observers caution that it faces big challenges.

By Tobias Salinger
Chief Correspondent

November 8
Recruiting

LPL sees NPH retention glass as 70% full

CEO Dan Arnold listed three reasons why the firm thinks its rivals peeled off some advisors.

By Tobias Salinger
Chief Correspondent

November 8
Robo advisors

To woo advisors, Betterment takes the hybrid approach

Upgraded portfolios and easier onboarding processes have helped, but more needs to be done, advisors say.

By Sean Allocca
Former Associate Editor

November 8
Wealth Think 7 ways Morgan Stanley's protocol exit will backfire

Get ready for advisors to run for the exits.

November 8

Mark Elzweig

Mark Elzweig Co.
Recruiting

Commonwealth grabs second NPH firm amid record recruiting

The fourth largest IBD added a super OSJ with $650 million in AUM.

By Tobias Salinger
Chief Correspondent

November 7

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.