Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Arbitration

UBS must pay fired broker $3M over defamation claim

The award marks the largest of its kind this year.

By Tobias Salinger
Chief Correspondent

November 7
Recruiting

National Planning loses 10 more OSJs with $2B in AUM

Independent Financial’s haul includes a new affiliated RIA launched by five of the practices.

By Tobias Salinger
Chief Correspondent

November 7
Wealth Think Most disruptive force in planning today

Face-to-screen technology will allow advisors to seek clients from around the globe — it also will increase competition.

November 6

Bob Veres

Financial Planning
Broker Protocol

Broker Protocol exodus? A $778M team leaves Morgan Stanley

The brokers joined Wells Fargo's independent broker-dealer.

By Andrew Welsch
Former Managing Editor

November 3
Advisors on the move

Advisors on the move: 43 of the biggest recent jumps

The wirehouses have lost teams overseeing more than $12 billion in client assets over the past month, according to recent hiring announcements.

By Yueqi Yang

November 3
Tax reform

What clients need to know about the tax reform bill

A quick look inside the proposed Tax Cuts and Jobs Act.

By Daniel Hood
Editor-in-chief

November 3
Recruiting

National Planning loses super OSJ as NPH exits top $4B

Woodbury Financial has peeled off more than 80 advisors in the wake of LPL’s giant acquisition.

By Tobias Salinger
Chief Correspondent

November 3

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.