Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Wealth Think Are you running a practice or a business?

The firm could hire the necessary talent, but there is an easier and cheaper way.

October 19

Craig Butler

tru Independence
Recruiting

After LPL deal, $1.3B National Planning firm bolts for Commonwealth

The move marks the latest in a frenzied period one recruiter describes as “a feast.”

By Tobias Salinger
Chief Correspondent

October 19
Training

UBS tries to tackle industry’s ‘biggest challenge’

Seasoned veterans are concerned there won't be capable successors to take over their books of business, insiders say.

By Andrew Welsch
Former Managing Editor

October 18
Wealth Think The science of client acquisition

Don’t ignore the costs and time of getting new business.

October 18

Ed Friedman

Dynasty Financial Partners
Wealth Think Advisors beware: New tech requires extensive commitment to training

Don’t underestimate the enormous investment of time required.

October 17

Anthony Schembri

Clarfeld Financial Advisors
RIAs

RIA M&A poised to shatter record for deals

The number of transactions is expected to increase over 20% from 2016.

By Yueqi Yang

October 17
Robo advisors

A robo in every advisor’s future?

Custodian Trust Company of America helps RIAs create their own automated offerings.

By Tobias Salinger
Chief Correspondent

October 17

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.