Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Wealth Think Get clients to think about the reasons they own investments

Having credible, thoughtful answers to clients’ questions is essential to truly meeting a fiduciary standard of care.

September 22

Nate Blair

Palo Alto Wealth Advisors
RIAs

Royal Alliance grabs $385M firm after bad breakup with Signator Investors

The practice left its BD less than a year after John Hancock acquired Transamerica Financial Advisors.

By Sean Allocca
Former Associate Editor

September 21
Independent BDs

New FSC Securities chief’s challenges include robos, fiduciary rule

Derek Burke discussed the Advisor Group firm’s upcoming digital offering and his top priorities.

By Tobias Salinger
Chief Correspondent

September 21
Wealth Think A financial pathway to prosperity

Asset allocation is the glue that connects and aligns an investor’s goals and strategies.

September 21

Jessica Iorio

The Bapis Group at HighTower
Wealth management

Deutsche Bank presses on with wealth business consolidation

Germany’s largest bank plans to focus on on markets such as Hong Kong, Singapore and the U.S.

September 21
RIAs

Captrust's latest deal underscores ambitious 10-year plan

The retirement powerhouse has made six deals so far this year, most recently acquiring Davidson & Garrard with $685 million in AUM.

By Charles Paikert
Senior Editor

September 20
Recruiting

Amid wirehouse recruiting slump, Wells Fargo hires advisors with $293M

The advisors joined existing practices within the bank's independent broker-dealer arm.

By Sean Allocca
Former Associate Editor

September 20

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.