Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Wealth Think Succession planning as a blueprint to follow

Create an everlasting cultural legacy for employees to make a seamless transfer.

May 12

Nick Bapis

The Bapis Group at HighTower Advisors
Recruiting

Merrill Lynch recruiting pullback: Regionals and breakaways eye opportunity

"It's always nice when one poker player folds and it's down to two or three players," one recruiter says.

By Andrew Welsch
Former Managing Editor

May 12
Succession planning

Head back to school to find a successor

As university planning programs churn out the next generation, RIAs may want to drop by campus.

By Kenneth Corbin
Contributing Writer

May 12
Branch banking

Cross-selling still alive and other takeaways from Wells Fargo’s investor day

Executives at the embattled bank made clear Thursday that they are not discarding its long-standing strategy of selling additional products to existing customers.

By Kevin Wack
Banking Editor

May 12
Succession planning

Don’t let clients become too attached

Wean them away from the notion that they have just one adviser at the firm.

By Paul Hechinger
Contributing writer

May 12
Succession planning

Can handing the firm over to a relative work?

The same standards apply as would to an outsider – being qualified and having the trust of clients.

By Dan Weil

May 11
Wealth Think New FINRA guidance on texts, chats and hyperlinks

Regulatory direction on mobile communication shows why advisers need to be careful about hyperlinking information.

May 11

Todd Cipperman

Cipperman Compliance Services

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.