Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Independent BDs

LPL to lay off 112 nationwide in reorganization

The layoffs are part of a shift of personnel to LPL Financial's South Carolina campus to cut costs and position the independent broker-dealer for future growth.

By Ann Marsh

February 23
Millennials

The client niches that are set to grow

Advisers might want to steer their practices away from doctors and toward millennials.

By Dan Weil

February 23
Should I...

Should I … Hire a marketing expert?

It will cost you, but the right team can help you define your business and get your message to qualified potential clients.

By Ingrid Case

February 22
Recruiting

UBS advisors jump to HighTower

It’s the third wirehouse team to move to HighTower's outsourcing service this year.

By Ann Marsh

February 21
Going independent

Morgan Stanley adviser with $600M goes indie with Dynasty

The planner-turned-RIA owner is an industry veteran of nearly four decades.

By Andrew Welsch
Former Managing Editor

February 21
Compliance

Better safe than sorry: Tales of compliance

Avoiding the pitfalls of managing client finances can be challenging. Here's how some advisers fared — some successfully, others not so much.

By Ingrid Case

February 21
Retirement planning

How Social Security retirement age rules impact clients

Changes can substantially reduce the value of delaying widow(er) benefits for surviving spouses.

By Michael Kitces
Head of Planning Strategy

February 21

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.