Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Client communications

The biggest client mess I ever cleaned up

Advisers sound off on the most difficult challenges their clients have handed them.

By Ingrid Case

October 6
RIAs

Did lack of succession plan lead to loss of $1B AUM team?

Trio separates from mega-RIA Arnerich Massena to form new firm using tru Independence.

By Ann Marsh

October 6
Independent BDs

IBDs with the fastest-growing AUM

See which independent broker-dealers are beating their larger competitors in attracting new client assets.

By Michelle Zhou
Editorial Intern

October 4
Tax planning

Year-end tax planning through the rearview mirror

A look at the new opportunities and restrictions that emerged over the course of the year, with an eye toward what clients can do before Dec. 31.

By George G. Jones and Mark A. Luscombe

October 4
RIAs

Look who's investing big bucks in Savant — and why

New capital from outsiders is adding $50 million to the RIA's war chest.

By Charles Paikert
Senior Editor

October 3
Regulatory actions and programs

Morgan Stanley charged with unethical sales practices by top regulator

A firm contest incentivized about 30 advisers to push lending products to clients and created conflicts of interest, according to officials.

By Andrew Welsch
Former Managing Editor

October 3
Business development

Behavioral finance works for this Merrill adviser and delivers for his clients

Stephen Stabile makes an argument for this planning approach, and others in the industry agree.

By Ralph Ortega
Former editor-in-chief

October 3

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.