Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Client relations

How LGBT clients’ planning needs are changing

Many don’t want to manage their own portfolios and also hope to save more for retirement. How can advisers seize the opportunity?

By Nicholas Yeap

July 6
Practice management

Paying for publicity: Is it worth the cost?

A PR firm could get your name in front of the right people, but here are some things to consider first.

By Donald Jay Korn

July 6
Practice management

Paying for publicity: Is it worth the cost?

A PR firm could get your name in front of the right people, but here are some things to consider first.

By Donald Jay Korn

July 6
Practice management

Defining your brand can build a bridge to clients

Here are 4 steps to take to set yourself — and your firm — apart.

By Bruce W. Fraser
Financial Writer

July 1
Practice management

Defining your brand can build a bridge to clients

Here are 4 steps to take to set yourself — and your firm — apart.

By Bruce W. Fraser
Financial Writer

July 1
Wealth Think Post-Brexit: How planning strategies for advisers must evolve

As volatility remains a real concern, advisers will need to continue to transition into holistic and goals-based advice.

July 1

Mitchell H. Caplan

Jefferson National
Client retention

Toxic Inheritance: When a client’s property is contaminated

An estate-planning process that asks about contaminated property can save heirs from unpleasant surprises.

By Ingrid Case

July 1

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.