Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Sales and marketing

Pulling Out All Stops

Brokerage firms are using all available measures to support their advisors and regain client trust.

January 1
Wealth Think What Keeps Advisors Up At Night?

Memories of the market's collapse haunt advisors as they reposition their businesses for future growth.

October 29

John McCormick

SourceMedia
Wealth Think How to Successfully Segment Your Book

Most advisors segment their clients books, but few do so systematically, according to a Schwab practice management expert.

October 29

Mike Byrnes

Entrust Datacard
Wealth Think 10 Steps to Boost Referrals

Insight from the first day of Charles Schwab's annual conference in Boston sheds light on simple but effecting ways to grow your business.

October 28

Mike Byrnes

Entrust Datacard
Wealth Think 10 Insights from the Women Advisors Forum

Speakers at Source Medias Women Advisors Forum in Boston discuss winning practice management techniques.

October 26

Mike Byrnes

Entrust Datacard
Practice management

Secrets of Top-Performing Independent Firms

Basic business practices such as client segmentation separate the winners from the losers among registered investment advisors.

By Donna M. Mitchell
Editor

October 5
Operations

Definitely Seeking Transparency

Regulators want it. Investors may want it more.

August 2

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.