Suleman Din

Stepping in to help the company scale and manage product growth is industry veteran Ken Manning.

A firm's approach will have "a material impact on an adviser's service delivery, technology spend, business model and, last but not least, brand," an analyst says.

The IBD's top technologist's question for firms seeking upgrades: Are you sure you understand how you want to go to market?

Several of Dawn Bennett's clients suffered major investment losses, "with two losing $1 million and $17.6 million," according to the SEC.

The firm's decision has advisers and clients questioning the investment policies and maturity of the digital platform.

Automated advice can provide efficiency, but it is not going to be for every adviser, says LPL's chief information officer, Victor Fetter.

The wirehouse was hit with sanctions from the SEC and FINRA for disregarding securities rules, misusing clients’ cash and not disclosing product costs.

Blockbuster industry deals and unforeseen shifts in client attitudes are altering future forecasts for digital advice.

Despite much innovation, needs of new planners still aren't being met.

Wealth management "is the least tech literate of all financial services," says Michael Spellacy of PwC.

If an advisor hasn't adopted new technology, the CEO asks, are they putting their own interests ahead of their clients?

The latest deal with heavyweights including Eaton Vance challenges industry predictions that robos would die off.

Previous investors were happy to let a Canadian firm be the sole investor, says Bill Harris, CEO of Personal Capital.

While large brokerage firms pilot digital advice platforms, D.A. Davidson is holding back to see what works and doesn’t, says a top executive.

The move broadens its line of digital advice offerings to better serve a variety of clients, says Pershing Advisor Solutions CEO Mark Tibergien.

Wealthbalancer's developers say the multiple question approach employed by competing platforms is too general.

Firms must invest in digital capabilities, says A.T. Kearney's Uday Singh, but they need to balance that evolution to allow for the human touch to remain in a central role.

"Asking more questions or a specific number of questions isn’t necessarily going to make the suitable and fiduciary responsibilities any better," says FutureAdvisor's co-founder Jon Xu.

Mark Immel had been awarded $450,000 in arbitration but faced further legal battles.

It is the latest entry into a market which has seen several platforms launches as well as partnerships to provide advisors with tech tools.