The stern words of a former FBI agent planted the idea for this month’s issue on cybersecurity. At last year’s FSI OneVoice conference, Clyde Langley, a former agent who’s now vice president of Schwab’s fraud prevention and investigations unit, told a room of worried executives that hackers were probably lurking in their firm’s systems.

“Criminals are sitting in compromised accounts, watching traffic and seeing what you and your clients are talking about,” Langley said.

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