Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Fintech

AI is here to help advisors create better online content: Wealthtech Weekly

Plus, SmartAsset Acquires DeftSales, Snappy Kraken Announces Collaboration with Morningstar and Skience unveils strategic planning for firms.

By Justin L. Mack
Former Wealthtech Reporter

April 20
Industry News

Morgan Stanley reaches $6T in client assets as wealth unit adds $110B

Wealth management lifted the firm's bottom line, as the unit's revenues rose 11% over the past year and it hauled in assets across multiple channels.

By Victoria Zhuang
Reporter

April 19
Regulation and compliance

Robo-advisor Betterment to pay $9 million for overpromising tax strategies

Regulators accused the investment tech company of costing customers millions of dollars by not reducing their capital gains liability.

By Dan Shaw
Reporter

April 18
Wealth management

Despite revenue headwinds, Citi stands by revamped wealth strategy

Though revenue growth remains a challenge, Citigroup is still committed to its global wealth management expansion plan, CEO Jane Fraser said Friday. Andy Sieg is joining the bank from Merrill Lynch in September as head of global wealth management.

By Allissa Kline
Reporter

April 14
Wealth management

Vanguard, T. Rowe Price, Schwab top 2023 J.D. Power DIY investor survey; Merrill Lynch and Wells Fargo remain at bottom

As familiar faces maintain top positions on the list, the annual analysis suggests that digital advice is falling short of what investors want due to lack of client understanding.

By Justin L. Mack
Former Wealthtech Reporter

April 14
Wealth Think Tax form forensics for financial advisors

Four forms in particular contain insights to a client's financial life and how to serve them better. We explain them here.

April 14

Frank Pape
Regulation and compliance

Want your online broker record expunged? Good luck with new rules

The SEC is moving forward with regulations that broker advocates argue could make it nearly impossible to have online complaints purged.

By Dan Shaw
Reporter

April 13

Resources

The latest Financial Planning research and discussion:

Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.